ATM Safety Tips

Automated teller machines (ATMs) provide a fast and convenient way for you to access your credit union share savings, share draft checking and line-of-credit any time of the day or night. Here are some common sense safety guidelines and suggestions to keep in mind to help protect you and your accounts when using an ATM.

VISA Check Card/ATM Card Security

• Treat your card like cash. Always keep your card in a safe place.
• Keep your personal identification number (PIN) a secret. Memorize it.
• Never write your PIN on your card or store it near your card.
• Never tell your PIN to anyone or allow anyone to enter your PIN for you.
• Never give out information about your PIN over the telephone. Your credit union will never ask you for your PIN.
• If your card is lost or stolen, or you think someone may know your PIN, report it immediately to Air Force FCU.
• Never leave your receipt or discard it at the ATM.
• Check your receipts against your monthly statements to guard against ATM fraud.

Personal Security at ATMs

• After dark, only use ATMs that are well-lighted with minimal landscaping.
• Always look around before conducting a transaction. If you see anyone or anything suspicious, cancel your transaction and leave the area at once.
• Have your card ready before you approach the ATM in order to minimize time.
• When using a walk-up ATM, park as close as you can to the machine. If there are other people at the ATM you want to use, remain in your car with the doors locked and windows up until they leave.
• Do not leave your car running or the keys in the ignition as you walk up to the ATM.
• Use your body to block the view of your transaction, especially as you enter your PIN and take your cash and card.
• As you return to your car after the transaction, have your car keys ready and check around and under your vehicle.
• When using a drive-up ATM, keep your doors locked and windows up until you are ready to use the machine.
• While waiting in line for the ATM, always leave enough room between your vehicle and the one in front of you for a quick exit should it become necessary.
• Keep cash, checks or moneybags out of sight until you are ready for your transaction.
• If you are followed after using an ATM, seek a place where people, activity and security can be found. If necessary, call the police.